Prime Acceptance Corp.

FAQ


  Who are we?
Prime Acceptance Corp. is a financial services company specializing in the acquisition and servicing of sub-prime and non-prime automotive retail installment contracts. Headquartered in Salt Lake City, Prime originates indirect retail installment contracts through a network of automobile dealers throughout Utah. All collections and servicing are performed in-house from its central facility. We apply the controls and disciplines of management experience, sound underwriting, and respectful account management to maximize profitability and develop opportunities for our employees to contribute and grow within our company. 
  

  How does my credit rating affect my car financing options?
Your credit will be a major factor in determining whether you can obtain an auto loan, and what kind of auto loan you will receive. 
  

  How do I apply for a dealer specific car loan?
Apply here, enter the dealer you are with at the prompt. 
  

  How do I apply for a home loan?
Prime Acceptance is not offering home loans at this time. 
  

  I have less than perfect credit and need second chance auto financing. Does Prime Acceptance offer bad credit car loans?
Prime Acceptance has vehicle financing programs available for nearly every credit situation, and through the years, we've helped literally tens of thousands of people with credit challenges to get great credit and great cars. All day long, every day, bad credit auto loans are what we do best. If you've experienced divorce, recent bankruptcy, charge-offs, repossession, foreclosure, late payments or have very little credit at all, you're in the right place. 
  

  How do I apply for online bad credit auto financing through Prime Acceptance?
Just fill out our  Online Credit Application, and you're on your way!
  

  How quickly can I get approved and buy my car?
Once you've applied and been approved, it's simply a matter of meeting the requirements of the loan agreement. If all your documentation (such as paycheck stubs, a valid driver's license, proof of residence, etc.) is in order and you're ready to purchase, you can select your vehicle from the nearest participating dealership, and drive home today.
  

  How is Prime Acceptance better than other companies that offer bad credit car loans?
Some lenders can get you a loan approval, but can't find a vehicle that fits your approval and that you'd ever want to drive.  Prime Acceptance combines unmatched lending power with your choice of top-quality cars, trucks and SUVs from one of the state’s largest networks of reputable dealerships. 
  

  How can I be confident that I'm choosing the best lender?
Working to improve your personal credit is serious.  Remember that a good lending partner will:

• Base lending decisions on attributes other than just your credit score or a serious credit problem that you may have had recently, such as a bankruptcy
• Try to approve you for a payment that fits your monthly budget comfortably
• Charge simple interest, which means that you're rewarded -not penalized- for making early payments
• Report to all three of the national credit agencies monthly, making each of your on-time payments a step toward re-establishment

Q: What methods of payment are accepted?
A: Prime provides several convenient methods for paying your bill:
1.   You can mail back your statement pay stub and pay via check or money order (be sure to write your account number on your check). See next question for mailing address.
2.  MoneyGram - go to any MoneyGram location and use code 2711 along with your account number to make a payment. A fee may apply.
3.   You can pay online by accessing the Express Payment page.
4.  You may call Customer Service and pay with Visa, Mastercard, Discover, or make a direct check phone payment by calling (866) 774-6322.


Q: Where do I mail my payment?
A: Please mail all payments to – Prime Acceptance Corp., 4306 S. State, SLC, Utah 84107.  (Be sure to include your social security number and account number on your check or money order.)

Q: How do I change my billing address or phone number information?
A: Please call the Customer Service number and speak with a Customer Service representative (866) 774-6322.

Q: How can I get a copy of my recent statement?
A: Please call the Customer Service number and speak with a Customer Service representative (866) 774-6322.

Q: How do I know if my last payment has been received?
A: Please call the Customer Service number and speak with a Customer Service representative (866) 774-6322.

Q: How do I get a pay-off amount for my loan?
A: Please call the Customer Service number and speak with a Customer Service representative (866) 774-6322.

¿Se habla español?
Por supuesto, se habla también español. Estamos dispuestos a servirle en su propio idioma y con el respeto que se merece, para obtenerle el financiamiento j usto para un coche de último modelo.



COPYRIGHT © 2008 PRIME ACCEPTANCE CORPORATION. ALL RIGHTS RESERVED.
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